T&C Refund & Cancellation

Welcome to Ecolore – Fashion with Purpose

By accessing or shopping on ecolore.com, you agree to the following terms and conditions. These terms are designed to protect your rights and ours while keeping things simple and transparent—just how we like it.

1. Use of Site
Ecolore’s website and all its content—text, images, design, and technology—are the intellectual property of Ecolore. Reproducing, copying, or using them without written consent is not permitted. The site is meant for personal, non-commercial use. Bulk purchases, resale, or distribution of our limited-edition pieces without approval is strictly prohibited.

2. Product Information
Our capsule collections are crafted in limited quantities. Product details, pricing, and availability are subject to change at any time without notice. While we aim for accuracy, we reserve the right to correct errors or update information as needed.

3. Orders & Billing
Placing an order on our site means you authorize us to charge your selected payment method for the full amount. All billing details must be accurate and complete. Ecolore reserves the right to cancel or refuse any order that appears fraudulent, incomplete, or violates our terms.

4. Shipping & Delivery
We offer free shipping on orders that meet the qualifying threshold. Orders are shipped through verified partners. While we aim for timely delivery, delays may occur due to external factors beyond our control—weather, logistics issues, or service interruptions. Tracking details will be provided once your order is dispatched.

5. Returns & Exchanges
We accept returns on eligible items within 7 days of delivery, provided they are unworn, unused, and in original packaging. Return shipping costs are the responsibility of the customer unless the item is defective or incorrectly shipped. To initiate a return, contact us at support@ecolore.com.

6. Limitation of Liability
Ecolore is not liable for any indirect or incidental damages resulting from the use—or inability to use—our website or products, including but not limited to service interruptions, data loss, or third-party disruptions.

7. Policy Updates
We may revise these Terms from time to time. Continued use of our site after any update constitutes your acceptance of the revised terms. Always check back here for the latest.

For any questions, clarifications, or assistance, drop us a line at support@ecolore.com.
We’re here to keep things simple, sustainable, and seamless.